Refund, Return, and Cancellation Policy 

Last Updated: December 18, 2025

At Education Adda (SPN EDUCATION ADDA EDUTECH LLP), we want you to have the best learning experience. Please read our refund policy carefully as it differentiates between Physical Books and Digital Courses.

PART A: PHYSICAL BOOKS

Returns and Replacements

1. Eligibility: We accept returns/replacements ONLY if you receive a damaged, defective, or incorrect book.
2. Timeframe: You must raise a return/replacement request within 5 days of receiving the delivery.
3. Process: Please email us at info@educationaddaindia.com with your Order ID and photos/video of the damaged book.
4. Resolution:

Replacement: Once approved, we will ship a fresh copy to you. The replacement product will be shipped and delivered within 5 to 7 business days.

Refund: If a replacement is not available, we will initiate a refund.

Cancellations

You can cancel a book order before it has been dispatched. Once the order is shipped, it cannot be cancelled.

PART B: REFUND TIMELINE (COMMON)

If a refund is approved (for physical books or double payments):

Processing Time: The refund will be initiated by our team within 24-48 hours of approval.

Credit Time: The amount will be reflected in your original mode of payment (Bank/Card/UPI) within 5 to 7 business days, depending on your bank’s processing speed.

General Information

Contact Us For any refund-related queries:

Legal Entity Name: SPN EDUCATION ADDA EDUTECH LLP

Registered Address: Haji Harmain Gate 02, Isapur Road, Phulwari Sharif, Patna, Bihar 801505.

Contact Email: info@educationaddaindia.com

Contact Mobile: +91 7209285301